After confirming the hack, Publisher 2K warned users not to open emails or click on links on its support page.
More than just a fake account sending fake emails, 2K Support itself has been compromised, with a hacker sending seemingly legitimate emails with malicious links. As a result, 2K’s support site went offline.
If users have already clicked on these links, 2K recommends immediately changing passwords stored in web browsers (such as Chrome autofill), installing antivirus software, enabling multi-factor authentication where possible, and verifying that no email accounts have forwarding settings. has been changed.
Hello friends, read an important message from our Customer Support team. Thank you very much. pic.twitter.com/yKI18eL7mY
— 2K Support (@2KSupport) September 20, 2022
2K Support’s Twitter account, which remains secure, shared the news (above). “Earlier today, we became aware that an unauthorized third party illegally obtained the credentials of one of our resellers for the help desk platform 2K uses to support our customers.”
“An unauthorized party has sent certain players a communication containing a malicious link. Please do not open any emails or click on any links received from the 2K Games support account.”
The publisher also reminded users that it will never ask for their password or other personal information and declares that its website and emails are safe to use again.
“We deeply apologize for any inconvenience or disruption this may cause,” he added. “We appreciate the continued support and understanding from our player communities.”
The past few days have been a very active time for cyber attacks. Rockstar Games has leaked nearly 90 videos of Grand Theft Auto 6 after being the victim of a hack, and while it and 2K share the same parent company of Take-Two Interactive, there’s currently nothing to suggest the two attacks are connected.
Uber was also the victim of a hack by the same person who targeted Rockstar, and the company is now working with the FBI and the US Department of Justice to investigate the matter. In other games, Blizzard also suffered a breach as more than 40 minutes of Diablo 4 gameplay was seen online.
Ryan Dinsdale is a freelancer for IGN. He will talk about The Witcher all day.