News: Yelp, the popular local search and recommendations platform, has increased its use of artificial intelligence. At the start of their winter product line, Yelp showed significant improvements powered by AI. Among the popular additions are visual home feed and business summaries, both powered by AI. The goal is to deliver personalized and relevant content to consumers while providing valuable insights into local businesses.
Enhancing local search with AI
A notable update includes Yelp’s innovative iOS Visual Home Feed, which uses artificial intelligence to highlight hidden gems and small businesses in the user’s neighborhood. The feed features curated collections, photos and videos tailored to users’ preferences and location. User-generated content from both Yelp users and businesses enriches the feed, developing a visually engaging experience that inspires users to go out and discover new local establishments.
The introduction of this visual feed represents a significant improvement over Yelp’s previous text-based feed. Using the power of AI, Yale can now evaluate and suggest the most relevant visual content that not only captures users’ attention, but also ignites their curiosity.
Business summary powered by AI
Along with Visual Feed, Yale is rolling out AI-driven business summaries. These joints offer fast-paced dining, drinking and entertainment options. Yelp’s AI analyzes recent reviews for a specific business, extracting critical details like ambiance, services, pricing and popular menu items to provide users with concise and informative overviews.
The primary purpose of these AI summaries is to instantly introduce users to a business’ unique features, enabling Yelp to provide recommendations that better match individual preferences. For example, the summary might highlight features like a cozy atmosphere, fast Wi-Fi, and spacious seating in a coffee shop. Currently, Yelp’s AI Business Summaries are accessible on iOS, coming soon to Android and the website has plans to expand later this year. This expansion is expected to strengthen business recommendations and contribute to an improved overall user experience.
Yelp’s commitment to AI
Craig Saldanha, Chief Product Officer of Yelp, emphasized the important impact of AI on both businesses and consumers. By enhancing platform functionality, AI plays a critical role in increasing customer engagement and benefiting businesses and consumers alike.
Yale’s commitment to advancing its AI capabilities is evident in their winter product line. The integration of AI-powered elements such as visual feed and business summaries represents a major breakthrough in making the platform more visually engaging and practical for local businesses. Yelp CEO Jeremy Stoppelman reiterated the company’s commitment to continuously deliver personalized recommendations tailored to users’ unique needs. This demonstrates Yale’s continued commitment to using AI to enhance the overall user experience.
Revolutionizing local search and recommendations
In essence, Yale’s recent advances in AI underscore its commitment to changing the landscape of local search and recommendations. Using AI, the platform strives to provide users with personalized and compelling recommendations, facilitating connections with the best local businesses in their area.
Questions to be asked
1. Explain the functionality of Yelp Visual Home Food.
Yelp Visual Home Food uses artificial intelligence to bring undiscovered local gems and small businesses to the spotlight. It features carefully selected collections, images and videos based on users’ preferences and geographic location.
2. What is the working process of AI-based business summaries?
Yelp’s AI analyzes recent reviews of a particular business, highlighting key aspects such as atmosphere, services, pricing and popular menu items. These summaries provide brief insights into dining, drinking and entertainment choices.
3. Will users be able to access Yelp’s AI business summaries across all platforms?
Currently, Yelp AI Business Summaries is accessible on iOS, with future plans to extend compatibility to Android and web platforms later in the year.